If you only have AT&T landline home phone service, learn how to transfer responsibility for traditional home phone.įYI: If you only have DIRECTV service at your address, you can’t transfer online. The receiving account owner of TV, internet, or digital phone services must keep the services at the same service address.You must transfer all internet, TV, or digital phone services at your address.You'll lose any voicemails associated with your lines when the transfer is complete.You must pay off any accessory installment plans associated with wireless lines you want to transfer.You must pay off or transfer any device installment plans with the lines subject to a transfer request. You can transfer one line or multiple lines on the same account.You must separate wireless from any other services before you start a request to transfer billing responsibility.You'll receive one final prorated bill, which covers charges up to the date the transfer of billing was completed.You may see partial-month charges and/or credits on your next bill after the transfer is complete.For example, if you had multiple lines, but only one is left after you transfer billing responsibility, you may have to choose a new plan or no longer qualify for an offer or discounted pricing. AT&T has you covered with Billing & payments support, troubleshooting. Your plan, features, and pricing may change depending on your service agreement or offer eligibility. Explore ways to view and pay your bill, and understand your bill charges.
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