If the problem persists, you should sign into your Outlook account again. You should now be able to delete any files that are preventing the Outlook app from syncing. Then, tap on the “Storage” option and choose “Clear Cache and Data”. On the list of apps, you should see the Outlook app. To fix this issue, you must first open the Settings and tap on the Apps option. If none of these steps works, you may need to try re-downloading the Outlook app. Alternatively, you can try to turn off airplane mode, which will allow the device’s network center to reconfigure itself. The first step in solving this problem is to make sure that your device is connected to a stable Wi-Fi network.
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